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Patients in the Spotlight in Luxembourg: SPX International Colloquium 2025

From 6 to 8 October 2025, LuxExpo The Box in Luxembourg City hosted the 6th edition of the SPX International Colloquium. Professionals, researchers, policy-makers, and patient advocates from across the globe came together to explore how patient experience can shape the future of healthcare.

A speaker at a lectern before the audience under a Patient Experience screen at the SPX Colloquium

Learning, Sharing, and Co-Designing

Across plenary sessions, panels and workshops, participants tackled very concrete challenges in healthcare:

  • How to integrate patient feedback into decision-making processes

  • How to measure patient experience reliably and turn data into action

  • How to transform organisational culture so that patient-centred care becomes standard practice

Workshops also explored methods such as co-design approaches, where patients actively contribute to shaping care pathways, and tools used to better understand lived experiences within healthcare systems.

Three delegates in a focused discussion seated in armchairs at the SPX Colloquium
Seated audience with lanyards listening during a session at the SPX Colloquium in Luxembourg

International Voices That Made an Impact

International experts shared strategies and real-world examples, illustrating how patient experience drives innovation. Participants gained insights into practical approaches for integrating patients’ perspectives into decision-making and service design, reinforcing that healthcare is strongest when it’s truly collaborative.

Moreover, with sessions held in both English and French, the event fostered an inclusive environment for discussion. What stood out was the diversity of perspectives: hospital leaders, frontline professionals, researchers and patients themselves all contributed to a multi-layered conversation on healthcare transformation.

Speaker at a lectern and three seated panelists on stage under a Patient Experience screen
A woman in white speaks at a lectern against a green backdrop at the SPX Colloquium
A speaker holding notes addresses the audience on stage against a green backdrop
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Luxembourg as a Hub for Healthcare Innovation

Taking place during Healthcare Week Luxembourg, the colloquium reinforced the country’s position as a hub for international dialogue on healthcare innovation. Beyond the sessions, networking moments allowed participants to build connections across disciplines and countries, extending the impact of the event beyond the three days.

The colloquium highlighted a growing shift in healthcare: moving from a system designed for patients to one built with them.

Highlights of the SPX Colloquium 2025